Select the program or topic you need to contact us about. If you don’t know your loan program, log in to your account and view your loan types on your Account Summary.
The information here includes toll-free numbers, hours of operation, and payment addresses.
Paying Online – Log in to your account for the fastest way to make a secure payment. You’ll need your bank account information to make an Electronic Funds Transfer.
Paying by Debit Card – On this page, select your loan program and call the toll-free number. Then say “Make a Payment” and follow the automated system prompts.
Paying by U.S. Mail – On this page, select your loan program for the payment address. Be sure to include your remittance slip and write your full account number on your check. Include any special instructions on a separate piece of paper.